56oz Privacy Policy

Complete information about the protection of your personal information and data processing

Last Updated: 15 November 2026 | Effective Date: 01 January 2018

Your privacy is our priority

56oz takes your personal information and privacy very seriously. This policy explains how we collect, use, store, and protect your information. 56oz complies with GDPR, CCPA, and international data protection regulations. By using our platform, you accept this Privacy Policy.

1. Information Collected

1.1 Personal Identification Information

For registration on the 56oz platform and provision of services, we collect the following personal information:

  • Identity Information: Full name, date of birth, gender, nationality
  • Contact Information: Email address, mobile phone number, residential address
  • Identity Documents: National ID, passport number, driving licence (for KYC verification)
  • Financial Information: Bank account number, payment card details, transaction history
  • Selfie and Documents: Selfie with ID, utility bill, bank statement

1.2 Automatically Collected Information

When you use the 56oz platform, we automatically collect certain technical information:

  • Device Information: IP address, browser type & version, operating system, device model
  • Log Data: Login time, pages visited, links clicked, session duration
  • Cookies: Browsing habits, preferences, settings
  • Geographic Location: IP-based country/city, GPS data (subject to permission)
  • Gaming Data: Games played, bet history, win-loss record

1.3 Information from Third Parties

56oz receives some information from third-party sources:

  • Payment providers: Transaction verification, fraud prevention
  • Identity Verification Services: KYC/AML checks, government database verification
  • Marketing Partners: Referral data, campaign performance
  • Social Media: If you use social login (in the future)

Note: 56oz collects only necessary and relevant information. We never collect unnecessary or sensitive information (religion, political opinions, health records) unless required by law.

2. Use of Information

2.1 Primary Purposes

56oz uses your personal information for the following purposes:

  • Account Management: Registration process, login authentication, profile updates
  • Identity verification: KYC/AML compliance, age verification, fraud prevention
  • Transaction Processing: Deposits, withdrawals, payment verification
  • Gaming Services: Game access, bet settlement, win payouts
  • Customer Support: Answering questions, resolving issues, handling complaints
  • Bonuses and Promotions: Delivering offers, verifying eligibility, distributing rewards

2.2 Legal and Regulatory Obligations

56oz is legally obligated to use information for:

  • Compliance with AML (Anti-Money Laundering) and CTF (Counter-Terrorist Financing) regulations
  • Meeting licensing authority requirements
  • Tax and financial reporting
  • Cooperating with law enforcement requests
  • Providing evidence in dispute resolution and legal proceedings

2.3 Service Improvement and Analytics

56oz uses data to improve the platform and deliver a better experience:

  • User behaviour analysis and trend identification
  • Popular game and feature statistics
  • Identifying and resolving technical issues
  • Testing new features (A/B testing)
  • Security threat monitoring

2.4 Marketing and Communications

Subject to your consent, 56oz may send you:

  • Promotional offers and special bonuses
  • Announcing new games and features
  • Tournament and event invitations
  • Newsletters and updates
  • Personalised offers (for VIP members)

You can unsubscribe from marketing emails at any time.

3. Information Sharing and Disclosure

3.1 Service Providers

56oz may share your information with the following third parties (only to the extent necessary):

  • Payment Processors: Visa, Mastercard, bKash, Nagad, crypto providers — for processing transactions
  • Game Provider: Evolution Gaming, Pragmatic Play, NetEnt — for managing game sessions
  • KYC Services: Identity verification agencies such as Onfido, Jumio
  • Cloud services: AWS, Google Cloud — for data storage and hosting
  • Marketing platforms: Email services, SMS providers (subject to opt-in)
  • Analytics tools: Google Analytics, Mixpanel — usage statistics

All third-party providers are bound by NDA (Non-Disclosure Agreement) and data processing agreements.

3.2 Legal Requirements

56oz may disclose information when:

  • Required by law, regulation or court order
  • Lawful requests from government or regulatory authorities
  • Investigation of fraud, security threats or illegal activity
  • To protect 56oz's rights, property, and security
  • Protecting personal safety in emergency situations

3.3 Business Transfer

If 56oz is merged, acquired, or sold, your information may be transferred to the new owner. In such cases, we will provide you with advance notice.

3.4 What We Do Not Share

56oz never does the following:

  • Selling or renting your information to third parties
  • Sharing sensitive information without your consent
  • Providing data to other companies for marketing purposes
  • Posting personal information on public forums or social media

Data Security Measures

Encryption

56oz uses 256-bit SSL/TLS encryption to secure all data transmissions. Payment information is stored in compliance with PCI-DSS standards.

Firewall

Multi-layer firewalls and intrusion detection systems protect 56oz servers from hacking and cyber attacks.

Access control

Only authorized personnel can access necessary data. All access is logged and monitored.

Regular backups

56oz performs daily data backups and stores them in multiple geographic locations to ensure disaster recovery.

Two-Factor Authentication

Your account can enable 2FA for extra security. Each login is verified via email/SMS.

Regular audits

Independent security experts regularly test 56oz systems and check for vulnerabilities.

4. Cookies and Tracking Technologies

4.1 What Are Cookies

Cookies are small text files stored on your device when you visit the 56oz website. They help our site remember your preferences, login status and browsing history.

4.2 Types of Cookies

Cookie Types Purpose Duration
Necessary Cookies Login sessions, security, site navigation Until end of session
Performance cookies Page load speed, error reports 1 year
Functional Cookies Remember language preference, settings 2 years
Marketing Cookies Ad tracking, campaign evaluation 30-90 days
Analytics cookies User behaviour analysis 2 years

4.3 Cookie Controls

You can block or delete cookies in your browser settings. However, this may disable some features of the 56oz platform. How to manage cookies in each browser:

  • Chrome: Settings → Privacy and Security → Cookies and site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

4.4 Other Tracking Technologies

In addition to cookies, 56oz uses:

  • Pixel Tags: To track email open rates and clicks
  • Web Beacons: To measure page views and conversions
  • Local Storage: To store app data
  • Fingerprinting: To detect and prevent fraud

5. Your Rights

5.1 Right to Data Access

You have the right to obtain a copy of the personal information 56oz holds about you. This right is free of charge and available once per year. You can request this at [email protected] and we will respond within 30 days.

5.2 Right to Rectification

If your information is incorrect or incomplete, you can update it at any time. Go to your 56oz account settings or contact the support team. Important changes (name, date of birth) may require verification.

5.3 Right to Erasure

You can request that 56oz delete your personal information ("right to be forgotten"). However, we may be required to retain certain information:

  • To meet legal or regulatory requirements (typically 5-7 years)
  • In ongoing disputes or legal proceedings
  • For fraud prevention and security purposes
  • Until any outstanding balance owed to you is settled

5.4 Right to Restrict Processing

In certain circumstances, you may ask 56oz to restrict the processing of your data:

  • If you dispute the accuracy of the information
  • If processing is unlawful but you do not wish to delete
  • If we no longer need the data but you require it for legal claims

5.5 Data Portability

You can receive your data in machine-readable format (CSV, JSON) and transfer it to another service provider. This applies only to information you have provided and automatically processed data.

5.6 Right to Object

You can object to specific types of processing at any time:

  • Marketing: Unsubscribe from promotional emails/SMS
  • Profiling: Opt out of automated decision-making
  • Analytics: Disable tracking cookies

5.7 Exercising Your Rights

To exercise any data rights:

  1. Send an email to [email protected] or contact us via Live Chat
  2. Clearly describe your request
  3. Provide account information for identity verification
  4. We will respond within 30 days (60 days for complex cases)

6. Data Retention

6.1 Retention Period

56oz retains your personal information for as long as necessary or legally required:

  • Active account: Until account closure
  • Inactive Accounts: 3 years after last login
  • Closed account: 5-7 years after closure (legal requirement)
  • Transaction Records: 7 years (AML/tax regulations)
  • Communication logs: 2 years
  • Marketing Data: 1 year after unsubscribe

6.2 Secure Deletion

When the retention period ends, 56oz securely deletes data so it cannot be recovered. Data in backup systems is also deleted in the next backup cycle.

General Inquiries

At 56oz, if a sports event or match is cancelled, postponed, or not completed within 48 hours, bet settlement depends on the specific circumstances. Live Casino Games: If a live roulette, blackjack, or baccarat round is interrupted due to technical issues (server down, internet problems, dealer error), all bets for that round will be voided and your stake will be immediately refunded. If interrupted after the result is announced, bets will stand. Sports Betting: Pre-Match Bets — if the match is rescheduled and played within 48 hours, bets remain valid. If fully cancelled, all bets will be voided with odds of 1.00. Live Betting — if the match is postponed after starting, only bets whose outcomes have not yet been determined will be voided. Previously settled bets remain valid. Slot Games: If disconnected during a spin, the spin will complete on the server. The result and any win will be added to your balance upon next login. If interrupted during free spins feature, it will be saved and you can continue when you resume the game. Even if disconnected at the moment of winning a progressive jackpot slot, the win will be on record. Tournaments: If a tournament is cancelled midway, 56oz typically distributes proportional prizes based on points earned up to that point. Details are specified in each tournament's rules. Disputes: If you disagree with bet settlement, contact [email protected] within 48 hours with evidence. 56oz will check the game provider's official logs and make a decision. All game session IDs and timestamps are recorded for transparency.

56oz offers three options if you want to take a break or close your account: Self-Exclusion (Temporary): You can self-exclude for 7 days, 1 month, 3 months, 6 months, or 1 year. During this time, you will not be able to log in, deposit, or play. How to do it: Log in → Settings → Responsible Gaming → Self-Exclusion → select duration and confirm. Or email [email protected] to request self-exclusion. You cannot reactivate before the period ends — this is a responsible gaming safeguard. Once the period expires, you can manually reopen your account or keep it permanently closed. Cooling-Off Period: If you want a short break (24 hours to 7 days), you can set a cooling-off period. Your account stays active during this time, but you cannot place bets or make new deposits. Account Closure (Permanent): If you wish to leave 56oz permanently, you can request full account closure. Process: Send an email to [email protected] with "Permanent Account Closure" in the subject line. Include your account username/email and reason for closure (optional). If you have a balance in your account, you must withdraw it first. Pending bonuses and incomplete wagering will be forfeited. 56oz will permanently close your account within 7-14 days. All your personal data will be deleted after the legal retention period (5-7 years per AML/financial regulations). Data Deletion Request: Along with account closure, you can also request data deletion. However, we are required to retain some data (licensing regulations, AML, tax reporting). Important: After permanent closure, you cannot create a new account with the same details. If you want to return later, you must request to reopen the same account (after a minimum of 6 months closure).

7. International Data Transfers

56oz is an international platform and your data may be processed in various countries where our servers, partners or service providers are located. We ensure all data transfers are made with appropriate safeguards such as:

  • EU Standard Contractual Clauses (SCC)
  • Privacy Shield Certification (where applicable)
  • Data Processing Agreement (DPA)
  • End-to-end encryption

8. Children's Privacy

56oz does not knowingly collect information from anyone under 18 years of age. Our services are for adults only. If we learn that a child has provided us with personal information, we will immediately delete that information and close the account. If you believe a minor is using 56oz, please let us know.

9. Policy Changes

56oz may update this Privacy Policy from time to time due to new features, legal changes, or business requirements. In the event of significant changes, we will:

  • We will display a prominent notice on the website
  • We will notify registered users via email
  • We will clearly state the effective date of changes

Continuing to use 56oz after changes means you have accepted the updated policy. We recommend you review this page regularly.

10. Contact

For privacy questions, concerns, or requests, contact the 56oz Data Protection Team:

  • Email: [email protected]
  • Support Email: [email protected]
  • Live Chat: Available 24/7 on website and app
  • WhatsApp: +880-1XXX-XXXXXX
  • Postal Address: 56oz Data Protection Officer, [Address]

We take all privacy requests seriously and aim to respond within 30 days.

Lodge a complaint with the regulatory authority

If you believe 56oz has violated your data protection rights, you have the right to lodge a complaint with the data protection authority in your country. However, we request that you first attempt to resolve the issue directly with 56oz.

Play Safely at 56oz

Play with confidence knowing your privacy is protected. Register today.

Get Started Now
বাংলা